![]() ![]() The Help Line is open 24-hours a day, seven days a week. If your card is lost or stolen outside of business hours, call the toll free Oregon EBT Customer Service Help Line at 1-88 to cancel your card and protect your remaining benefits. The Replacement line is open Monday through Friday from 8:30am-4:30pm. If your card is lost or stolen, call the toll free Oregon Trail Card Replacement Line at 1-85 to request a replacement card be mailed to you. What if my card is lost, stolen, or broken? Clients will receive a notice prior to benefits aging off letting them know they need to spend their benefits. Once they age off the system, they are no longer available and cannot be restored. SNAP benefits will age off your EBT card after 12 months from the date of issuance if they are not used. Just by being approved for SNAP, regardless of benefit amount, families and individuals may automatically be eligible for other programs, like discounts, priority access, and free services. For a more detailed list see the USDA SNAP Guidelines.Īre there additional benefits for being a SNAP participant besides the food dollars? You cannot buy hot food, alcoholic beverages, cigarettes, tobacco, vitamins, pet food, or household items. SNAP benefits can be used to purchase most food products. What can I purchase with my Oregon Trail Card? An Oregon Trail Card is like a debit card and can be used to purchase food at most places you can buy food, including grocery stores, some Farmers Markets and CSAs (more info here), and online at Walmart and Amazon. SNAP participants will receive their benefits on an Oregon Trail Card, also known as an EBT (Electronic Benefit Transfer) card. Here in Oregon, the Oregon Department of Human Services (ODHS) manages SNAP. The Supplemental Nutrition Assistance Program (SNAP, previously known as food stamps) is a federal nutrition assistance program that helps low-income families and individuals purchase nutritious, healthy food. Adults Between 18 and 50 Without Dependents.If you need additional help with the paperwork or navigating the SNAP application process, please connect with Multnomah County’s SNAP Outreach Team by calling or texting Cynthia (50) or by emailing Please note we do not have access to the ODHS system to give you an update on your open case or submitted application. If you have questions about your SNAP application or an open SNAP case, check online at or connect with the ODHS Customer Service Center (80 or or your local ODHS office. Need an update on your SNAP application status or information about your Oregon Trail (EBT) card? Visit the Oregon Department of Human Resources website.īelow you will find questions and answers about SNAP in Oregon. ![]()
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